Introduction

Client trust is central to the advisory relationship. If you have any concerns regarding the advisory services provided, you are encouraged to contact the Investment Adviser directly so that the matter can be reviewed and addressed promptly.

Step 1: Contact the Investment Adviser

Clients may raise a complaint through any of the following channels:

📧 Email

📞 Phone

💬 WhatsApp

🌐 Contact Form available on this website

Please provide:

• Your name and contact details

• A description of the concern

• Relevant dates and supporting documents, if applicable

Step 2: Acknowledgement

The Investment Adviser will acknowledge receipt of the complaint and begin the review process.

Target timeline: At the earliest reasonable opportunity. 

Step 3: Review & Resolution

The complaint will be reviewed objectively and reasonable efforts will be made to provide a fair and timely resolution.

Target timeline: Within 7-15 business days, depending on the complexity of the matter.

Step 4: Escalation to SEBI SCORES

If clients are not satisfied with the resolution provided, they may escalate the matter through SEBI SCORES (SEBI Complaints Redress System).